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In the US, Puerto Rico, Hawaii and Canada. No duties or taxes for Canada shipments. Canada orders shipped from USPS Ground 7 day shipping.
All orders are Shipped within one business day!!! Standard shipping is through ups ground or usps priority. Tracking information is sent via email within one day of shipping. If tracking number is not received, please check junk mail or spam folders as tracking information may have been routed there automatically. If you are unable to retrieve your tracking information, please email sale@pansatusa.net or call us directly at 1-281-443-9543
All units come with a 2 year parts and labor Manufacturer Warranty. No hassle exchange will be provided for any manufacturer defects. Manufacturer defects will not be tolerated. Any problem with the unit will be fixed by us. If there is a problem with the physical unit, or manufacturer software, please contact us immediately and we will work diligently to fix it.
3rd party software voids warranty!!! All units are sold with the intent of legal use with factory software. The product must be returned in the same condition received or warranty is void!!!
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